ixbet Terms & Conditions

These Terms & Conditions ("Terms") form a legally binding agreement between the ixbet platform and its users ("you" or "user"). By using our services through the ixbet website, mobile app, or any other channel, you are considered to have fully accepted these Terms.

If you disagree with any part of these Terms, please stop using this platform. ixbet reserves the right to change, amend, or update these Terms at any time. Continued use of the platform after any change will be considered acceptance of the revised Terms.

To open an account and use ixbet services, the following eligibility requirements must be met:

2.1 Age Limit & Identity Verification

• You must be at least 21 years of age.
• All information provided during account registration must be accurate, complete, and up to date.
• ixbet may request a valid ID or other documents for identity verification at any time.
• Providing false information may result in account suspension or termination, and all balances may be forfeited.

2.2 Single Account Policy

Each user may only create one account. If multiple accounts are found belonging to the same person, all accounts will be closed and the deposited balance may be forfeited. Operating multiple accounts from the same IP address or device also falls under this policy.

2.3 Account Security

You are responsible for keeping your account login credentials (username and password) fully confidential. ixbet will not be held liable for any consequences arising from sharing this information with a third party or allowing someone else to use your account. If you suspect any unauthorized access to your account, notify our support team immediately.

3.1 Accepted Payment Methods

ixbet currently supports deposits and withdrawals through the following mobile financial services in Bangladesh:

• bKash — Bangladesh's most widely used mobile banking service.
• Nagad — The digital financial service of Bangladesh Post Office.
• Rocket — The mobile banking service of Dutch-Bangla Bank.
• Upay — The digital payment service of UCB.

3.2 Minimum Deposit & Withdrawal Limits

3.3 Withdrawal Conditions

• The account must be fully verified before a withdrawal request can be made.
• Withdrawals can only be made through the same method used for the deposit.
• Withdrawals may be held if the wagering requirements of any active bonus have not been met.
• In cases of fraud or suspicious activity, ixbet reserves the right to delay or suspend withdrawals.
• The payment method used for withdrawal must be registered under the same identity as the account holder.

3.4 Currency Policy

All transactions on ixbet are conducted in Bangladeshi Taka (BDT / ৳). ixbet does not apply any additional currency conversion charges; however, your mobile financial service provider may apply their own service charges, for which ixbet is not responsible.

4.1 Welcome Bonus

First-time depositors on ixbet can enjoy a 100% first-deposit bonus of up to ৳20,000. The bonus amount will never exceed the maximum limit.

4.2 Wagering Requirements

After receiving the welcome bonus, a 10x wagering requirement must be met before the bonus funds can be withdrawn. The wagering requirement applies to the bonus amount only.

4.3 General Bonus Rules

• The welcome bonus can only be claimed once per account.
• A bonus is only activated through a deposit of real funds; deposits made from bonus balance do not count.
• ixbet reserves the right to change, suspend, or cancel any promotional offer. Updates will be published on the website.
• If bonus abuse or manipulation is suspected, ixbet reserves the right to suspend the account and forfeit the bonus.
• Claiming the same bonus from multiple accounts is strictly prohibited.

The ixbet platform must be used only for lawful, personal, and recreational purposes. The following activities are strictly prohibited:

5.1 Prohibited Activities

• Playing games or placing bets using automated software, bots, or scripts.
• Attempting to exploit any technical error or vulnerability of the platform.
• Using the platform for money laundering or any other illegal financial activity.
• Match-fixing bets or collusion (attempting to win through coordination with other users).
• Presenting yourself as an officer or representative of ixbet.
• Attempting to collect or use the personal information of other users.

5.2 Consequences of Violations

If you engage in any of the prohibited activities above, ixbet reserves the right to immediately suspend or permanently close your account. In such cases, the deposited balance and bonuses may be forfeited, and legal action may be taken if necessary.

ixbet gives the highest priority to protecting users' personal data. The platform keeps all data secure using SSL encryption technology. Full details on how personal data is collected, stored, and used can be found on our Privacy Policy page.

6.1 Purposes of Data Use

• Creating and managing your account.
• Processing financial transactions.
• Preventing fraud and ensuring platform security.
• Providing customer support and resolving issues.
• Meeting regulatory and legal obligations.

6.2 Sharing Data with Third Parties

ixbet does not sell your personal data to third parties. However, limited information may be shared with the relevant parties for payment processing (bKash, Nagad, Rocket, Upay), identity verification, or legal compliance purposes.

ixbet firmly believes in responsible gaming. Betting and casino games are for entertainment — they should not be considered a reliable source of income. ixbet provides various tools to protect users, including:

• The ability to set deposit limits.
• A self-exclusion option.
• The ability to temporarily suspend your account.
• Awareness information related to responsible gaming.

For more details, visit our Responsible Gaming page. If you or someone you know is struggling with gambling addiction, please seek professional help.

8.1 Service Availability

ixbet strives to provide uninterrupted service at all times. However, temporary disruptions may occur due to technical maintenance, server upgrades, or issues with third-party service providers. ixbet is not liable for such disruptions.

8.2 Limitation of Liability

• Under no circumstances is ixbet liable for indirect, incidental, or special damages.
• ixbet reserves the right to correct erroneous results caused by technical errors, even after results have been published.
• Bets lost due to communication network issues or device failures will not be refunded.
• In cases of publishing errors (such as an incorrect bonus amount or price), ixbet may make corrections and cancel affected transactions.

8.3 Force Majeure

ixbet will not be held liable for service disruptions caused by natural disasters, war, riots, cyberattacks, government restrictions, or any other event beyond ixbet's control.

All content published on the ixbet platform — logos, trademarks, graphics, text, software, designs, and other materials — is the exclusive property of ixbet or the respective rights holders. Reproducing, distributing, modifying, or commercially using any part of this content without prior written permission from ixbet is strictly prohibited.

Users are permitted to view the platform's content only for personal, non-commercial purposes and in compliance with these Terms.

10.1 Complaint Submission Process

If you have a complaint or dispute, please contact our customer service team first. ixbet reviews all complaints honestly and works to resolve them promptly.

10.2 Final Decision

ixbet's server records shall be considered the definitive evidence for any game result or betting matter. If the result shown on the user's screen differs due to an internet disconnection or device issue, the server data shall apply.

10.3 Applicable Law

These Terms are governed by the relevant applicable law. Any dispute will first be addressed through negotiation. If no resolution is reached through negotiation, the matter will be settled through the appropriate legal authority.

11.1 Closure at User's Request

You may request to close your account at any time through our support team. Please withdraw your available balance before closing your account; for any remaining balance after closure, contact support.

11.2 Closure at ixbet's Discretion

ixbet reserves the right to close an account in the following circumstances:

• Serious breach of these Terms.
• Providing false information or identity fraud.
• Evidence of suspicious financial activity or fraud.
• Operating multiple accounts.
• Evidence that the user is a minor.

11.3 Survival of Terms

Even after an account is closed or terminated, the relevant provisions of these Terms (particularly those relating to liability, intellectual property, and dispute resolution) will remain in effect.

12.1 Notice of Changes

ixbet reserves the right to change these Terms at any time. For significant changes, a notice will be published on the website and the "Last Updated" date will be revised. Continued use of the platform after any change will be considered acceptance of the revised Terms.

12.2 Severability

If any provision of these terms and conditions is found to be legally unenforceable or becomes invalid, that provision shall be disregarded and all remaining provisions shall remain fully in effect.

12.3 Contact

If you have any questions or need clarification regarding these terms and conditions, please contact our support team:

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These terms and conditions constitute the complete agreement for use of the ixbet platform. Any prior oral or written agreements are superseded by this document. Please review this page regularly to stay informed about the latest terms and conditions.

To read our other policies: Privacy Policy  |  Responsible Gaming  |  FAQ